Legal

Privacy Policy

Welcome to iUvo Ring ("Company", "we", "our", "us"). This Privacy Policy, ("Terms", "Privacy", "Service") governs your use of our website located at www.iuvoring.com (together or individually “Service”) operated by iUvo Ring Pte. Ltd.

Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages.

By using our web pages, you are also agreeing to be bound by our Privacy Policy, which outlines how we collect, protect, and disclose information resulting from your use of our Service. Your agreement with us includes both the Terms and the Privacy Policy, collectively referred to as the "Agreements." You acknowledge that you have reviewed and comprehended the Agreements and agree to comply with them.

If you do not agree with or are unable to adhere to the Agreements, please do not use our Service. However, please inform us via email at info@iuvoring.com so that we may attempt to resolve any issues. These Terms apply to all individuals, including visitors, users, and others who want to access or use our Service.

Terms of Use

Thank you for your interest in iUvo Ring. Our Terms of Use (the “Agreement”) govern your use of www.iuvoring.com (the “Site”), the smart ring, charger, and/or other electronic devices (the “Products”), and the iUvo mobile application (the “Mobile App”) (collectively, the “Services”). iUvo Health and its affiliates and subsidiaries, such as iUvo Ring Pte. Ltd., own and operate the Site and Mobile App (collectively referred to as “iUvo”).

In this Agreement, “iUvo,” “iUvo Ring,” “us,” and “we” refer to ourselves, while “you” or “Customer” refers to you. Each of us is referred to as a “Party,” and together, we are the “Parties.”

By using the Services, including accessing the Site, you agree to be bound by this Agreement and the Privacy Policy, which is incorporated by reference. If you do not agree to these terms and conditions, you may not use the Services.

iUvo grants you a limited license to access the Site, and if you choose to use the Mobile App, you are further granted a license to access and use the Services. However, your access is subject to compliance with this Agreement, the Privacy Policy, and any other rules and requirements communicated by iUvo, including payment of applicable fees. Please note that iUvo may modify, update, or change the Services at any time and at its sole discretion.

You represent and warrant that you are at least 18 years old and have the legal authority to accept this Agreement on your behalf or on behalf of any party you represent. You alone are responsible for your activities and interactions with the Services.

You may not use the Services beyond the scope of the access granted in this Agreement. You may not copy, modify, or create derivative works of the Services, in whole or in part, or reverse engineer, disassemble, decompile, decode, adapt, or gain access to any Mobile App component of the Services, in whole or in part. Additionally, you may not use the Services in any manner that infringes, misappropriates, or otherwise violates any intellectual property right or other rights of any person or entity or that violates any law, regulation, or legal requirement.

Products purchased from iUvo are intended for your personal use only and are not authorised for resale without iUvo Ring's express authorisation. We reserve the right to refuse or cancel your order if we suspect you are purchasing Services for resale. Title for Products purchased from iUvo passes to you upon delivery by iUvo or our designated carrier.

Except for the limited license to access the Site and Mobile App, this Agreement does not grant or confer any right, title, or interest to any intellectual property, including any inventions, patents, patent applications, proprietary information, trade secrets, copyrights, trademarks, service marks, logos, or other tangible or intangible proprietary rights.

You acknowledge that the Services may be inaccessible or inoperable at times due to equipment malfunctions, maintenance procedures, repairs, or causes beyond iUvo's control. iUvo may also temporarily suspend access to the Services for security purposes, to prevent illegal or fraudulent activity, to comply with requests from legal agencies or government entities, or if you violate this Agreement or the Privacy Policy.

iUvo may engage third - party service providers to assist in the performance of the Services, such as web - hosting providers, payment processors, and other third parties. You must comply with the terms of use and other requirements associated with these third - party services in connection with the Services.

Customer Responsibilities

By using the Services, you accept full responsibility and liability for any direct or indirect use of the Services, and you must determine whether such access or use complies with this Agreement. It is your sole responsibility to comply with all applicable laws related to your use of the Services and to use the Services only for lawful purposes per all applicable federal and state laws and regulations, including those related to securities, money laundering, and counter - terrorism.

You must ensure that you have access to and can use the Services, including obtaining your compatible hardware, Mobile App, internet access, security Mobile App, backup devices or services, and any other requirements. iUvo is not responsible for providing any additional Mobile App or hardware. You also agree that iUvo is not responsible for any data loss, damage, or loss suffered in connection with your use of the Services, including inadequate security or backup devices or services.

It is your responsibility to ensure that iUvo has accurate and up-to-date information for your Customer account, including current payment and contact information. You must also regularly check your associated Customer email account for any communications from iUvo.

If you receive a username, password, credentials file, or any other security - related information (“Credentials”), you must treat this information as confidential and not disclose it to any other person or entity. Your account and Credentials are personal to you, and you agree not to share access to the Services or any portions of the Services with any other person using your username, password, or other security information. You must notify iUvo immediately if you become aware of any unauthorised access or use of your Credentials or any other security breach. iUvo reserves the right to disable any username, password, credentials file, or other identifiers at any time, whether selected by you or provided by iUvo.

iUvo will use commercially reasonable efforts to provide support services for the Services. However, this Agreement does not guarantee any specific level, availability, or turnaround time for support services for the Services.

Payment and Fees

The Paid Services offered by iUvo include a one - time purchase, such as those available through our Site and Mobile App. iUvo reserves the right to modify, suspend, or discontinue any Paid Services at any time, and has sole discretion in determining which Services require payment. In addition to standard Paid Services, you may also have the option to pre-order products that are not yet available for shipping. When placing a pre-order, you will be charged a fee, but the actual shipping date is subject to a variety of factors and cannot be guaranteed. By using any Paid Services, you agree to pay all applicable fees, including possible subscription fees, user fees, and offering fees. These fees and any associated taxes or other costs will be charged to your designated payment method. If your payment method is invalid or cannot be verified, your Paid Service may be suspended or cancelled until the issue is resolved. You authorise us or our third - party payment processor to charge your payment method for the total amount of your purchase, including any applicable taxes and charges.

If you finance a purchase through our third - party payment processor, you may be required to make loan payments, including interest, before all items in your order are shipped. Please note that any interest that has already accrued on a refunded amount may not be rebated. Finally, please note that all payment obligations related to Paid Services will survive the termination or cancellation of your agreement with iUvo.

If we provide refunds, discounts, or other credits to some or all users, it's at our discretion, and it doesn't oblige us to do so in the future. If you reside outside the United States and haven't used the Services during the Cooling - Off Period, you may be eligible for a full refund within fourteen (14) days.

Occasionally, we may offer free trials of certain Subscriptions for a specified period without payment. Before you start your free trial, we will notify you of the applicable Subscription fees that will be charged once your free trial expires. If you do not cancel your Subscription before the end of your free trial by following the outlined steps, we or our third - party payment processor will charge your designated payment method regularly for your Subscription fee, plus any applicable taxes and other charges, for as long as your Subscription continues. To avoid any charges, you must cancel your Subscription before the end of your free trial period. The instructions for cancelling your Subscription are described above.

Your payment information will be processed and stored by a third-party payment processor. All paid account holders must keep at least one valid payment method for the payment of Fees, which are detailed during checkout. All Fees are billed to you on a monthly or annual basis, depending on your preference, and are due immediately upon receipt and are subject to change. You acknowledge that Fees have a recurring payment feature and you are responsible for all recurring charges before cancellation. Fees will be charged or debited from the designated payment method one day before the monthly or yearly anniversary of the initial purchase date.

iUvo retains the right to adjust the Fees for our Paid Services, or any features or parts of our Paid Services, at any time. You acknowledge that iUvo may change the Fees for Paid Services at any time. In the event of a change, iUvo will notify you via the email address associated with your account at least thirty (30) days before the effective date of the change. Your continued use of the Services indicates your acceptance of any changes to the Fees. You are solely responsible for all applicable taxes and will be charged for taxes when required by law.

Data and Communications

iUvo may gather and process information about your use of its Services, and you give your consent to such collection and use, as well as to the sharing of such information with third-party service providers for purposes of providing, marketing, and improving the Services, and for any other reason stated in the Privacy Policy. All personal information gathered by iUvo is handled by the Privacy Policy.

By accepting the terms and conditions of this Agreement and providing your contact information to iUvo, you give your express consent for iUvo, its affiliates, and agents to contact you from time to time using any mailing address, phone number, or email address you provided. This means that you agree to be contacted by iUvo and its service providers via phone, email, text message, or other means for any purpose, including notifications related to the Services and your account, purchases, available upgrades, billing and payment processing issues, and telemarketing communications. These communications may involve the use of automated dialling technology or pre-recorded messages. Any charges incurred as a result of such communication are your responsibility. You acknowledge that your consent to the foregoing is not a condition of using the iUvo Services and that you may contact iUvo to request placement on a do-not-contact list or opt-out at any time using the opt-out mechanism provided in any such communications.

iUvo assumes no liability under this Agreement for any information you provide that may constitute electronic patient health records or similar information, notwithstanding anything to the contrary in this Agreement or as otherwise required by any applicable federal, state, or international laws, rules, or regulations.

All content provided in association with the Services and this Agreement, including the Site, the Product, the Mobile App, and all other Copyrighted Works, are owned, controlled, or licensed by or to iUvo and are protected by U.S. and international copyright laws. You agree not to copy, reproduce, modify, create derivative works from, distribute, or publicly display the Copyrighted Works without prior express written permission from iUvo.

If you provide Feedback to iUvo, iUvo is free to use such Feedback, including any ideas, know-how, concepts, techniques, or other intellectual property rights contained therein, for any purpose whatsoever, without any attribution or compensation to any party.

iUvo respects the intellectual property rights of others and promptly processes and reviews notices of claimed infringement of copyright or other applicable intellectual property laws.

Warranty Disclaimer

The services are provided to you "as is with all faults" and "as available" without any kind of warranty. iUvo and its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, and licensors hereby disclaim all warranties and conditions concerning the services, whether express or implied. This includes the warranty of title, merchantability, fitness for a particular purpose, satisfactory quality, and non-infringement. iUvo does not guarantee interference with your enjoyment of the services, the availability of content, that the functions contained in the services will meet your requirements, that the services will be free of viruses or other harmful components, that the operation of the services will be uninterrupted or error-free, that defects in the services will be corrected, or that the functions contained in the services will function with other mobile apps or hardware, or within a system. No oral or written information or advice given by iUvo or an iUvo authorised representative shall create a warranty. However, some jurisdictions do not allow the exclusion of implied warranties or limitations on the applicable statutory rights of a consumer, so the above exclusion may not apply.

Notwithstanding the foregoing, iUvo provides a limited warranty to the original end-user purchaser that the product is free from defects in material and workmanship for one (1) year from the date of purchase. If your local law in effect at the time of purchase requires a warranty period longer than one (1) year, this warranty shall be extended to the extent required by such law. Within the warranty period, iUvo shall repair or replace any components of the Product that fail the limited warranty provided at no charge to you. However, you shall be responsible for any related transportation charges. Replacement products may be new or refurbished at our discretion. This limited warranty does not apply to normal wear and tear, including scratches and dents, consumable parts included in the Product such as batteries unless product damage has occurred due to a defect in materials or workmanship, damage resulting from your failure to use the Product following the instructions accompanying the iUvo Product or available at the website, damage resulting from an accident, flood, fire, misuse, or abuse, damage resulting from service performed, or damage resulting from tampering with or alterations to the Product by anyone not authorised by iUvo, or use of the Product with any application or software other than the Mobile App.

At its sole discretion, iUvo reserves the exclusive right to either repair or replace the Product or offer a full refund. This remedy shall be the only solution available to you for any breach of this limited warranty. Any repairs or replacements made under warranty will be covered by a new warranty that is valid for the longer of either ninety (90) days or the remaining balance of the original one (1) year warranty.

Limitation of Liability

Under no circumstances shall iUvo, its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, and licensors be held liable for any damages of any nature, under any legal theory, that arise from or are related to your use of the services or any content associated with the services, or from any other sites or services or items obtained through the services. This includes but is not limited to, direct, indirect, special, incidental, consequential, or punitive damages, such as personal injury, emotional distress, loss of revenue, profits, business or anticipated savings, business interruption, loss of use, goodwill, or data. These exclusions or limitations will apply regardless of whether iUvo has been advised of the possibility of such damages and whether the damages arise from tort (including negligence), breach of contract, or any other legal theory.

Precautions

The services offered by iUvo are not considered to be a medical device, and by using the services, you acknowledge that they do not constitute medical advice from iUvo. The services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. They are solely for informational purposes and should not be used as a substitute for advice from a physician or other medical professionals.

If you have any health-related questions, it is recommended that you promptly contact your physician or other medical providers. It is important to never disregard medical advice or delay seeking medical attention because of any information presented on the services. Furthermore, the use of the services or any information provided within the services should not be used to diagnose or treat a health problem. Communication via the internet, email, or any other means, including the transmission and receipt of services in whole or in part, does not establish or create a doctor-patient, therapist-patient, or any other healthcare professional relationship between you and iUvo.

Before making any changes to your sleep or activity based on information provided through theservices, it is important to consult with a physician. iUvo is not responsible for any health problems that may arise from information obtained through the services, and any changes made to sleep or activity based on such information are done so at your own risk. If you experience unexpected, repeating, or long-term pain, fatigue, or discomfort due to changes in your sleep or activity, it is recommended that you consult with a physician before continuing with such changes. The information provided within the services may be misleading if your physiological functions and responses differ significantly from population averages due to medical conditions or rare natural differences.

Please use caution to ensure that the product you are wearing does not become caught on fixed structures or heavy objects. If you experience redness or skin irritation on your finger while wearing the product, remove it immediately. If symptoms persist for more than 2-3 days after discontinuing the use of the product, please contact a medical professional.

Our product should never be placed in the mouth and is not intended for use by children. Children should not be left unattended with the product, as it may pose a choking hazard.

The services may provide links to other websites, but iUvo does not endorse or have any affiliation, relationship, or sponsorship with the providers of such linked sites. iUvo is not responsible for any loss or injury you may suffer as a result of accessing the content provided on or through any linked site, and your use of any third-party site is subject to the terms and conditions applicable to that site, including its privacy policies.

Any content not owned by iUvo is owned by its respective owner, and iUvo is not liable or responsible for any such content provided by third parties, including your reliance on it. iUvo makes no representations or warranties concerning any third-party content.

By using the services, you agree to indemnify, hold harmless, and defend iUvo, its subsidiaries, affiliates, officers, directors, employees, representatives, agents, partners, licensors, successors, and assigns, from any action, cause, claim, damage, debt, demand, or liability, including reasonable costs and attorneys' fees, arising from (i) your use of the services, including anyone using your account or credentials; (ii) your breach of this agreement or anyone using your account or credentials; (iii) any information used, stored, or transmitted in connection with your account or credentials; (iv) your breach of the rights of any third party, including but not limited to privacy, publicity, intellectual property, or other proprietary rights or anyone using your account or credentials; or (v) your violation of any law, regulation, or other legal requirements.

Termination; Cancellation

This Agreement will remain in effect until it is terminated or cancelled according to the terms outlined in this Agreement.

iUvo reserves the right to terminate this Agreement in the following circumstances: (i) for any reason, with thirty (30) days' notice to you; (ii) immediately if you materially breach this Agreement (excluding non-payment of Fees); or (iii) if you fail to pay Fees. However, iUvo may, at its sole discretion and without notice, remove, modify, suspend, or disable access to all or part of the Services at any time and for any reason.

You may terminate this Agreement for any reason by giving iUvo thirty (30) days' notice by emailing info@iuvoring.com. You are responsible for all Fees incurred before and during the notice period.

Sections entitled Precautions, Intellectual Property Rights, Data and Communications, Indemnification, Warranty Disclaimer, Limitation of Liability, Governing Law, Forum; Mandatory Binding Arbitration; Class Action Waiver, and payment obligations for Fees incurred before and during any notice period will survive the termination of this Agreement for any reason.

Miscellaneous

You acknowledge that iUvo is authorised to monitor the usage of the Services to guarantee adherence to the Agreement.

Any waiver of a term, provision, or condition of this Agreement, whether by conduct or otherwise, in one or more instances, shall not be considered or constitute a waiver of any other term, provision, or condition of this Agreement, regardless of similarity. Such waiver shall not constitute a continuing waiver of any term, provision, or condition of this Agreement. Any waiver will only be binding if it is made in writing by the party that is granting the waiver.

You may not assign this Agreement to any other party and any attempt to do so is void.

In the event that any provision of this Agreement is deemed illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain fully effective and enforceable.

This Agreement, along with the Privacy Policy, constitutes the entire and exclusive agreement between you and iUvo with respect to the Services and supersedes any and all prior or contemporaneous communications, representations, statements, and understandings, whether oral or written, between the parties.

If there is any conflict between the terms of this Agreement and the Privacy Policy, the terms of this Agreement shall take precedence.

Modification of the Terms and Services

iUvo has the right to update its Agreement and/or Privacy Policy at its sole discretion by posting updated terms. The changes will become effective on a prospective basis from the date of posting unless otherwise indicated by iUvo. iUvo will notify you of any material changes to the Agreement or Services. By continuing to use the Services after being notified of a modification, you agree to be bound by the modified Agreement. If the modified Agreement is not acceptable to you, your only option is to stop using the Services.

iUvo and its third-party service providers may make improvements and/or changes to the Services, features, and prices described at any time and for any reason at their sole discretion. The Mobile App may download and install upgrades, updates, and additional features to improve, enhance, and further develop the Services. iUvo has the right to modify or discontinue the Services or any portion thereof, temporarily or permanently, with or without notice. You acknowledge that iUvo will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.